You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

The Information Technology team at Bose exists to deliver valuable and reliable business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate vision.

Job Description

Strategic IT Leadership: Develop and execute the global IT operations strategy aligning with overall business objectives. Drive continuous improvement initiatives to enhance operational efficiency and effectiveness. Financial management of the functional budget with on-going focus on cost optimization Stay abreast of industry trends, emerging technologies, and best practices.

Global IT Management: Oversee and coordinate IT operations on a global scale. Ensure seamless integration and standardization of IT processes across different regions. Collaborate with international teams to address diverse IT requirements.

Infrastructure Management: Lead the design, implementation, and maintenance of both Cloud (AWS, Azure) and on-premises infrastructure. Ensure the scalability, security, and reliability of IT systems. Manage Azure AD and Office 365 environments for seamless operations. Implement and manage disaster recovery and business continuity plans.

Customer-Centric Helpdesk Services: Establish and maintain a customer-centric approach in managing helpdesk services. Monitor and improve service levels, response times, and customer satisfaction. Foster a culture of continuous improvement and proactive problem resolution.

Vendor Management: Develop and maintain strong relationships with IT vendors and service providers. Negotiate contracts, manage service level agreements, and ensure vendor performance meets expectations. Evaluate new vendors and technologies to enhance organizational capabilities.

Enterprise Architecture: Directs the development of the enterprise-wide technology architecture which defines the structure and operation of technical business solutions within the organization's architecture by considering every aspect of architecture (application architecture, cloud architecture, data architecture, infrastructure architecture, security architecture, etc.). Oversees the implementation of technical alternatives. Manages a team of Enterprise Architects, Solutions Architects and/or specialized architects (application architects, cloud architects, data architects, infrastructure architects, security architects, etc.). Provides cost benefit analyses, risk analyses and development plans to take account of design decisions. Advocates for continuous development and improvement of architectural solutions to maximize business efficiency. Monitors architecture reviews, according to agreed plans, and assessing the degree of compliance with architecture and organizational standards. Leads the implementation of components of the architecture strategy to realize overall direction.

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.go /ofccp/pdf/EO13665PrescribedNondiscriminationPostingLanguageJRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information. Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity