PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Senior Software Engineer to join our diverse, customer-focused team! As a Senior Software Engineer on the schedules team , you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. This is an exciting opportunity as you’ll help us realize the long term vision for the product to build flexible and extensible scheduling capabilities by architecting and building the technical foundations (a suite of highly available services, scalable databases and reliable data streams). You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. The ideal candidate will have full stack experience with Java, or React and be responsible for promoting engineering excellence principles with our design, dev, test and release cycles.

The Mobilization Team is looking for an accomplished senior software engineer to help us build the future of Schedules for the Operations Cloud. As a senior engineer on the team, you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. You’ll help us realize the long term vision for the product to build innovative, flexible and extensible scheduling capabilities by architecting and building the technical foundations (a suite of highly available services, scalable databases and reliable data streams). You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. You’ll also be responsible for promoting engineering excellence principles with our design, dev, test and release cycles.

Key Responsibilities

• From day one, you’ll be designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.

• Since we own and operate what we build, you’ll collaborate closely with engineers across teams.

• With 20,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.

• Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

Basic Qualifications

• Minimum of 6 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.

• Development experience working on customer-facing and web-based systems.

• Demonstrated experience with Java, Python, React or similar

• You’ve had experience designing & implementing distributed and highly available systems

Preferred Qualifications

• You have operational experience in a cloud technologies such as AWS

• You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)

• Experience building user-facing public APIs

• You have built or worked on a customer-facing product

The base salary range for this position is 133,000 - 215,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

• Competitive salary and company equity

• Comprehensive benefits package from day one

• Flexible work arrangements

• ESPP (Employee Stock Purchase Program)

• Retirement or pension plan

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerduty (https://www.instagram.com/pagerduty/) on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.