Description We are in search of a skilled Administrative Assistant to join our team within the local government sector in Baltimore, Maryland. This role primarily caters to the Office of Client Services under the Guardianship program - Division of Aging and Community Support, Health Dept. The job function will revolve around assisting with inbound and outbound calls, customer service, data entry, and email correspondence. This role offers a short term contract employment opportunity.

Responsibilities:

• Addressing and managing inbound and outbound calls

• Providing excellent customer service and assistance

• Carrying out data entry tasks with accuracy and efficiency

• Handling email correspondence with professionalism and promptness

• Proficient in using Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks

• Scheduling appointments in a timely and organized manner

• Assisting patients with their needs and inquiries

• Registering patients and managing their records

• Working closely with the assisted living community and engaging in community health initiatives

• Collaborating with the public health sector to ensure the welfare of the community

• Handling front office tasks in a medical setting. Requirements • A minimum of 2 years experience in an administrative role within a local government setting

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

• Experience with data entry tasks and maintaining accurate records

• Demonstrated ability to handle inbound and outbound calls effectively

• Excellent customer service skills, with the ability to assist patients and schedule appointments efficiently

• Experience in email correspondence and ability to communicate professionally and clearly in written form

• Familiarity with patient registration and patient registrar duties

• Experience in an assisted living community or similar environment would be advantageous

• Knowledge of community health, public health, and medical front office procedures

• Demonstrated ability to engage with local communities and promote community health initiatives

• Ability to handle confidential information responsibly

• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines

• Excellent interpersonal skills, with the ability to work effectively as part of a team and interact with individuals at all levels of the organization

• High school diploma or equivalent, higher education or relevant certifications are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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