About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Job Description:

• Effectively manage large amounts of inbound / outbound calls

• Review and verify invoices, understand the issue of an invoices/payment

• Deal directly either by telephone or email and respond promptly to vendor/internal stakeholder inquiries

• Follow up with vendor/internal stakeholders, provide feedback and see problems through to resolution

• Properly escalate unresolved queries to the next level of support

• Track, route and redirect problems to correct resources

• Walk vendor/internal stakeholders through problem solving process

• Utilise excellent customer service skills and exceed expectations

• Ensure proper recording, documentation and closure

• Exception management – proactively resolve failed payments/Invoices

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Follow communication procedures, guidelines and policies

Skills and Experience :

• Approximately 1-2 years of Accounts Payables and/or Travel & Expense experience

• Knowledge of general accounting procedures

• Willing to work in Night Shifts is mandatory

• Strong ability to multi-task and customer service oriented

• Strong communication (verbal/written) skills

Technical Skills and Experience :

• Experience with Oracle Fusion would be preferred

• Excellent knowledge in MS Excel and reporting skills preferred

Educational Qualification:

Graduate/Post Graduate with specialization in Accounts

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.