Who you will work with

As a senior network consulting engineer you will work with key IT decision makers and network SMEs of our clients to help assist them in implementing and adopting Cisco wireless. In addition, you will have strong internal interlock with Cisco Wireless BU, Cisco wireless support teams to provide a seamless one Cisco experience to customer

What You LL Do

• Owner and keeper of our culture

• Chip in effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development - Actively mentors and develops others

• Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g., scripts, software assets) in the most productive manner for various audiences

• Interacts effectively with Engineering to solve sophisticated problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations

• Provides technical expertise and mentorship to resolve complex customer problems in support of escalations

• Based on project requirements, consults and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco’s suite of products, services to accelerate business outcomes

• Aligns technical results to customer business outcomes

• Assists customers with integration and implementation of tools, systems and service assurance

• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

• Builds and delivers customer collateral, portals, documentation and knowledge transfer

• Supports presale activities and translate business requirements into solution design

• Drives customer technology transitions, influencing solution architectures and services

• Aligns with and supports company policies and processes and utilises relevant tools to effectively implement the role and support Professional Services’ strategies and goals

• Continuously learns and strengthens technical skills for relevant technical domain and adjacent technologies

Who You Are

• Typically requires BS in a technical field (CS/ECE preferred) or equivalent plus 10+ years of relevant work experience

• Cisco and(or) industry level certifications (CCIE, CWNP etc.) would be highly desirable

• Expert knowledge in Campus Networking - RF design & wireless network design for large enterprise with branches. Troubleshooting WLAN issues, Fabric enabled wireless, SDA, SDWAN

• Experience in defining new portfolio for customers, crafting new opportunities and work with engineering in new product development strategy

• Experience in managing large accounts as SPOC for Consulting, PDI, optimization & migration projects. Exposure to enterprise, High Density & IOT domains. Ability to have pre-sales conversation in scoping and sizing a project. Experience in building large customer strategies (CRD, HLD) for entire campus network not just limited to wireless

• Technologies - WiFi6, Python, Netconf/API, VM/container concepts, good understanding switching, routing and SDA & SDWAN

• Hands-on Product Knowledge - Product Knowledge - Cisco Wi-Fi 6 access points, Catalyst 9800 wireless controllers, DNAC, ISE, DNA spaces, Meraki

Scope:

• Interfaces internally and externally with customers, senior leadership, other Engineers, Partners, field personnel, CAP Managers, and internal engineering departments and product organizations

Complexity:

• Is a technical expert in a broad area covering multiple technologies with in-depth expertise in Enterprise Wireless domain. Applies product behaviour across industry practices. Knows how the technology is expected to work in the industry

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.