Job Description

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts, and ensuring contract compliance and/or recommending legal action. You will assist in the collection, management, and resolution of outstanding invoices from past-due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate the root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage a portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports. Work involves some problem-solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically graduate or equivalent with 0 - 2 years experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred. Responsibilities displayed in the job posting

• The hiring Candidate will assist in the cash collection process for Oracle’s customer portfolio in Europe, the Middle East, and Africa. The main purpose of the role will be the maintenance of customers’ collections contacts database and timely correction of the records.

• Duties and tasks are standard, with some variation. You will complete your role largely independently within defined policies and processes.

• Contribute to the successful cash collection within the established quarterly targets

• Work closely with our collections teams to ensure the accuracy and timely correction of customers’ contacts

• Use Oracle systems and tools to identify and correct inaccurate data

• Communicate by email with customers’ contacts whenever requested by your manager or situation.

• Ensure Oracle compliance, internal policies, procedures, and guidelines are met

• Flexible to work in shifts (US Shift)

• Excellent Spanish & English written and verbal communication skills.

Responsibilities

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts, and ensuring contract compliance and/or recommending legal action. You will assist in the collection, management, and resolution of outstanding invoices from past-due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate the root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage a portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports. Work involves some problem-solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically graduate or equivalent with 0 - 2 years experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred. Responsibilities displayed in the job posting

• The hiring Candidate will assist in the cash collection process for Oracle’s customer portfolio in Europe, the Middle East, and Africa. The main purpose of the role will be the maintenance of customers’ collections contacts database and timely correction of the records.

• Duties and tasks are standard, with some variation. You will complete your role largely independently within defined policies and processes.

• Contribute to the successful cash collection within the established quarterly targets

• Work closely with our collections teams to ensure the accuracy and timely correction of customers’ contacts

• Use Oracle systems and tools to identify and correct inaccurate data

• Communicate by email with customers’ contacts whenever requested by your manager or situation.

• Ensure Oracle compliance, internal policies, procedures, and guidelines are met

• Flexible to work in shifts (US Shift)

• Excellent Spanish & English written and verbal communication skills.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer