Brusly, LA, United States 19936R2024424122-0b18da07110d42ba1d258f3e9f1089f0 Cox Communications Manager Digital Revenue and Retention-Cox Business The Cox Digital team is seeking a Manager, Digital Revenue & Retention to oversee the day-to-day efforts to drive revenue and customer retention on cox.com. This role is pivotal to helping Cox achieve optimal business results by ensuring efficient management of promotional and retention offers, site merchandising and messaging in support of company objectives. To be successful, you'll need to demonstrate experience running both long and short term projects while also managing internal and external relationships for results. The ideal candidate will have experience leveraging analytics and customer insights to optimize the customer purchase experience on cox.com. Strong communication and analytical thinking skills are required to have the right level of impact and influence. Assists with the planning, development, and execution of integrated, multi-tactical marketing programs responsible for producing revenue growth and enhancing customer retention across the business section of cox.com. Implements new web experiences as required and manages creative execution for current customer merchandising sections of the site. clean tech and more. What You'll Do Drives the vision for optimizing customer revenue on cox.com. Merges sales acumen with innovative digital marketing for effective up-sells and customer retention. Personalizes and manages offers, ensuring optimization across online platforms, chat, and targeted campaigns. Is accountable for meeting team performance metrics. Upholds best practices in online retention marketing, constantly advancing digital channels to meet Cox's quality standards. Guarantees content accuracy, brand alignment, and compliance with regulations and privacy. Grasps internal/external customer needs, business context, and competition. Analyzes consumer behavior to pinpoint trends and revenue opportunities. Collaborates with the digital team to synchronize display media and email campaigns. Interprets results, offering insights to stakeholders and senior leadership. Monitors site experience and sales metrics daily, adapting to emerging trends. Assists in crafting presentations and reports for business partners and leadership, with regular updates. Tests and validates hypotheses for site enhancement. Works closely with tech partners to refine site experiences or resolve issues. What's In It For You At Cox, we reward your hard work with meaningful benefits. First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility. Who You Are Minimum Bachelor's degree in related discipline and 6 years' experience in a related field (Marketing, Communications, Analytics, Business Administration, etc.). The right candidate could also have a different combination, such as a Master's degree and 4 years' of experience; a Ph.D.and 1 year of experience; o