**Business hours of operation: Monday to Friday, 8am to 5pm.

GENERAL DESCRIPTION**

The Business and Employment Services Manager/Deputy is the link between the Employment Counseling and Assessment Unit and the Intensive Services Unit inside the center. The Business and Employment Services Manager supervises TWC Employment Specialists, which provides employment services and conducts outreach to migrant and seasonal workers. The Business and Employment Services Manager is responsible for all the placement services offered by the Workforce Solutions Center which in turn translate into meeting all Employment Services performance measures also performs Employment Specialist duties. S/he performs assessment and prepares jobseekers for job search before any referral is made to an employer. This position ensures that all jobseekers are assessed, counseled and/or coached as necessary to assure a successful job search and placement. He /she reports directly to the Workforce Solutions Center Manager.

EXAMPLES OF WORK PERFORMED

• Acts as the Training officer for the WorkinTexas.com at the center level
• Oversees the Management of all work orders posted in the WorkinTexas.com
• Assures that appropriate referrals are being made to employers
• Follows up with concerns and questions posed by employers referencing all types of work orders.
• Receives all referrals of graduates from the job readiness classes or walk-in customers to determine if they are ready for referral to the Business Services Unit for placement.
• Works with Business Services and Intensive Services Unit managers to ensure that all job seekers in the system receive job readiness preparation and job coaching as they complete their training or are determined to be job ready.
• Ensures that job seekers receive the appropriate number of job readiness classes and job club activities at the center.
• Meets with individual job seekers to counsel and guide them prior to referring them to the Business Services unit for placement.
• Prepares staff production reports so that Center Manager can gauge Center performance
• Assures that all external job orders are posted in WorkinTexas.com
• Conducts live job searches for employers
• Assists customers with Job-Matching activities
• Assists customers with the updating of applications
• Performs any other duties assigned by Center Manager.
• Conducts Workforce Orientations, as needed
• Conducts Job Readiness Classes, as needed

GENERAL QUALIFICATIONS GUIDELINES:

Experience and Education:

Minimum of a High School Diploma from an accredited High School or GED certification plus a minimum of five years in supervisory work experience. Thirty hours of college academic courses may be substituted for each year of direct experience or two years of related experience might be substituted for each year of direct work experience.

Knowledge, Skills and Abilities:

Ability to use personal computers for correspondence, reports, and database access. Should be proficient in MS Word, PowerPoint and Excel, and be able to make effective oral and written presentations; must be able to manage and use, or learn to use, specialized data bases as required; must maintain professional appearance and maintain confidentiality; must be able to work cooperatively with all workforce center staff in a team effort designed to provide maximum access to all workforce customers.

SPECIAL REQUIREMENTS

Will require in-region and out-of region travel; will be required to attend workshops and training that will require overnight lodging and carpooling; must have current drivers license and proof of vehicle insurance for approved travel.

EO Employer!