Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel , Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.

With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.

About the Role:

An opportunity has arisen for Team Leader to join The Club team at Jumeirah Beach Hotel.

The main purpose

• Oversee Team and mentor, coach, guide and motivate them to perform their job effectively. The objective is to achieve goals that contribute to the growth of Organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

The main responsibilities are:

• Managing the day-to-day activities of the team.

• Motivating and guiding the team to achieve organizational/departmental goals.

• Developing and implementing a timeline to achieve targets.

• Delegating tasks to team members.

• Lead the team by example by demonstrating compassion, honesty, and integrity.

• Ensure all personnel, clients and their guests are greeted and attended to in a professional, efficient, and discreet manner, where applicable.

• Brief staff regarding duties before shift starts.

• Ensure Duty roasters are compiled and advise on changes as applicable.

• Responsible for preparing reports and maintaining appropriate filling systems.

• Responsible for managing stock and inventories, vendors directory, contract agreement where applicable.

• Accountable for all the processes related with Supply chain: vendors registration, creation of codes, price update, etc.

• Report any operational problems, conflicts, incidents, or any irregularities to the Supervisor. Highlight any technical glitches promptly.

• Deal with guests’ enquiries & complaints professionally, record any relevant details and notify the supervisor.

• Ensure familiarization and adherence to compliance with your respective domain policies, procedures, and guidelines.

• Carry out any reasonable job request made by the management, outside normal duties, however within the scope of the job.

• Undertake regular checks and conduct audits to ensure hospitality services are presented as per Jumeirah highest standards and to client's satisfaction.

The ideal candidate for this position will have the following experience and qualifications:

• Up to 2 years of experience, preferably with an international hospitality company.

• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.

• Exposure to working with a multi-cultural team.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.