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Caterpillar, Inc. Systems Application Specialist in Geneva, Switzerland

Systems Application Specialist

Description

Caterpillar has an exciting opportunity for a Systems Application Specialist. In this position, you will serve as a recognized expert. You will leverage outstanding machine application and/or product knowledge to support sales, increase customer loyalty and improve sales force effectiveness. You will also identify and translate local customer requirements to influence product and solutions development.

Job Duties/Responsibilities may include but are not limited to:

  • Support Sales Team and Dealers with Go-to-Market strategy and new customer acquisition.

  • Support Sales Team and Dealers with industry deep-dive and execution of the Division strategy.

  • Support Business Plan achievement and profitability targets by enhancing the Caterpillar product range adoption and value selling with dealers and customers.

  • Support dealer value selling capability and ability to offer “Unique Selling proposals”

  • Lead Cat Productivity deployment with targeted dealers and customers.

  • Support offboard / onboard technology adoption and utilization.

  • Serve as customer consultant including application, production and cost studies to improve value recognition from Caterpillar products.

  • Lead deployment of utilization of Cat sales & application tool (VET, Turbo, FPC…) to increase sales force effectiveness

  • Coordinate and lead training of customer personnel (product & application)

  • Deliver sales training to dealers and Cat Employees.

  • Complete site assessments and production study and develop dealer capability through dealer champion

  • Complete detailed product feature/benefits analysis for specific market / Segments.

  • Respond to requests from Global Product Application Teams.

  • Participate as a subject matter expert on NPI teams.

  • Stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.

Qualifications

Required Qualifications:

  • A college or university degree or equivalent experience.

  • Industry experience (min. 5 years).

  • Minimum 5 years dealer and customer facing experience with earth moving / mining equipment products.

  • Deep Product and application knowledges and experience.

  • Fluent in English and French is required.

  • Must be Swiss national or C permit holder; G or B work permit holders with European citizenship.

Desired Qualifications:

  • Demonstrated ability to work independently, communicate effectively and influence others in the work group, dealer personnel and customers

  • Broad company knowledge

  • Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action.

  • Fluent in Spanish and Italian is desired.

Caterpillar is an Equal Opportunity Employer (EEO)

Job Marketing / Sales / Product Support

Primary Location Switzerland-Geneva-Geneva 6

Req ID: 2000033R

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