Caterpillar, Inc. Systems Application Specialist in Geneva, Switzerland
Systems Application Specialist
Caterpillar has an exciting opportunity for a Systems Application Specialist. In this position, you will serve as a recognized expert. You will leverage outstanding machine application and/or product knowledge to support sales, increase customer loyalty and improve sales force effectiveness. You will also identify and translate local customer requirements to influence product and solutions development.
Job Duties/Responsibilities may include but are not limited to:
Support Sales Team and Dealers with Go-to-Market strategy and new customer acquisition.
Support Sales Team and Dealers with industry deep-dive and execution of the Division strategy.
Support Business Plan achievement and profitability targets by enhancing the Caterpillar product range adoption and value selling with dealers and customers.
Support dealer value selling capability and ability to offer “Unique Selling proposals”
Lead Cat Productivity deployment with targeted dealers and customers.
Support offboard / onboard technology adoption and utilization.
Serve as customer consultant including application, production and cost studies to improve value recognition from Caterpillar products.
Lead deployment of utilization of Cat sales & application tool (VET, Turbo, FPC…) to increase sales force effectiveness
Coordinate and lead training of customer personnel (product & application)
Deliver sales training to dealers and Cat Employees.
Complete site assessments and production study and develop dealer capability through dealer champion
Complete detailed product feature/benefits analysis for specific market / Segments.
Respond to requests from Global Product Application Teams.
Participate as a subject matter expert on NPI teams.
Stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.
A college or university degree or equivalent experience.
Industry experience (min. 5 years).
Minimum 5 years dealer and customer facing experience with earth moving / mining equipment products.
Deep Product and application knowledges and experience.
Fluent in English and French is required.
Must be Swiss national or C permit holder; G or B work permit holders with European citizenship.
Demonstrated ability to work independently, communicate effectively and influence others in the work group, dealer personnel and customers
Broad company knowledge
Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action.
Fluent in Spanish and Italian is desired.
Caterpillar is an Equal Opportunity Employer (EEO)
Job Marketing / Sales / Product Support
Primary Location Switzerland-Geneva-Geneva 6
Req ID: 2000033R