Join us today and make a difference in people's lives! LivaNova is a global leader in cardiovascular systems, committed to providing comprehensive perfusion solutions and customer support through continuous training and education. We are excited to be launching our next generation heart lung machine and are currently looking to add to our Clinical Specialist team. The Clinical Specialist will play a critical role in the launch of the Essenz Perfusion System, embarking upon a #NewEraOfPerfusion, as well as support the comprehensive suite of LivaNova perfusion products. Why join LivaNova's clinical team? You can play a major role in improving the lives of patients and their families. We have an environment where you are empowered and encouraged to challenge the status quo and help shape the future of clinician education and support. You will also be surround by teammates, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you. Help us make a difference - join us in transforming patient lives with health innovation that matters. RESPONSIBILITY AND AUTHORITY The Clinical Application Specialist ensures that users of the Essenz Perfusion System have customizations and reports that meet their clinical needs. This individual will work alongside the Cardiopulmonary Clinical Specialist perfusionist team as well as with partners in the Tier 2 Technology Implementation team, the Project Management Team and sales team to deliver an excellent customer experience. They will use their expertise in hospital information systems, databases and reporting to maximize the utility of the Essenz Patient Monitor both at purchase and through the lifecycle of its use. The Clinical Application Specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders. Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively. PRIMARY ACTIVITIES Responsible for all operational tasks regarding the Essenz Patient Monitor software including set customizations in collaboration with the clinical team and inputs from the Jotform customization form Develop expertise in report creation via List and Label Reporting program. Create customized reports and map clinical parameters based on desired report presentation. Provide consulting to understand customer needs and develop customized proposals for perfusion reports and analytics to meet and exceed their expectations. Develop and maintain software expertise for the Essenz Patient Monitor and related software such as Tableau and other statistical tools Develop and maintain knowledge of which devices are compatible with the Essenz Patient Monitor. Maintain and enhance platforms, like Jotform, to support customers in customizing their Essenz Patient Monitor platform. Develop a basic working knowledge of perfusion in order to understand the customer's ask as it relates to the needs within the Essenz Patient Monitor. Participate in projects and workstreams to support ongoing operations support of the customer and ongoing internal team collaboration. Build and foster high trust relationships with customers, and all LivaNova team members. Collaborates with key internal stakeholders for Essenz Patient Monitor installations and evaluations, including the regional Product Managers, Clinical Specialist team, Field Service, Technical Service, Account Executives and supporting global colleagues - working seamlessly to increase all team's efficiency and time with the customer. Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations. Troubleshoot issues with collaborative solutions, product services/support, and sales suppor