Job Information
Corning Incorporated CSS Manager, India in Gurgaon, India
CSS Manager, India
Date: May 27, 2024
Location: Gurgaon, HR, IN, 122002
Company: Corning
Requisition Number: 62677
Corning is vital to progress – in the industries we help shape and in the world we share.
We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.
Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.
Corning’s businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:
• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation
Title CSS India CoE Manager
Reporting to: CSS Senior Manager, Operations, Asia (solid) & Finance senior manager, Corning International (Solid)
Responsibilities
Business:
Day-to-day operations management to ensure processes are delivered in a controlled manner for the services in scope of the team
Business partnership management – ensure objectives, processes and action plans aligned with business partners and stakeholders
Team’s productivity – allocate team talent and capacity properly to support business initiatives
Ensuring high Team moral and engagement
Works with the regional CRMs to align team’s objective with business prioritieson customer engagement area
CSS:
Supports the execution of optimization and operationalization activities.
Deploys the CSS culture and process rigor including focus on controls, standards, SOPs, RCMs, and quality
Identifies in cooperation with the respective local team opportunities for process and continuous improvement to deliver measurable process efficiencies and effectiveness
Collaborates with Global Ops to leverage operation’s best practices for the newly integrated processes
Collaborates with regional Ops team to migrate rest of Asia core services to India
Collaborates with international Finance team in process migrations from respective countries to India.
Leading digitalization & process automation initiatives
Ensure trade compliance of entity
Works with the regional CRMs on customer engagement area
Develops team’s talent and career pipeline
Develops core metrics for COE team and entity finance support teamLegacy Services, including:
Process Health and efficiencies
Audit Ratings / Improved controls
Process Improvements / effectiveness
Transactions per FTE / incremental absorption
Cost per transaction, spending analysis
Required Education and Experience:
Bachelor’s degree required
CA or any other equivalent degree with 18 years of experience
knowledge of finance / accounting processes
Experience of managing international teams
Experience of Shares services
Required Skills
Ability to grow a team and develop individuals
Problem solving, analytical skills
Initiative and effectively manages self and team through a fast-paced environment
Ability to prioritize work to meet deliverables/timelines in an effective manner
Motivation skill – makes each individual feel his/her work is important
Desired Skills
Strong organization skills, process rigor, attention to detail, responsive
Digital transformation and implementation experience
Understanding of Shared Services operations
Process improvement experience / Green Belt certificate
Soft Skills
Inclusive leadership skills
Value difference that each person brings
Identify “Insider” & “outsider” dynamics
Practice & model inclusive teaming & leadership
Influence our culture
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers.
Establishes and maintains effective relationships with customers.
Presentation Skills
Able to develop effective presentations and deliver material.
Peer Relationships/Collaboration
Is seen as a team player and is cooperative
Easily gains trust and support of peers.
Encourages collaboration.
Corning Incorporated
- Corning Incorporated Jobs