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Kyndryl Technical Account Manager - Database Management in Gurugram, India

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations.

Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access.

In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems.

As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs.

You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

  • As a Technical account Manager - Database Management, you are responsible for administration and management of Mongo, Redis and Postgress databases.

  • Core Mongo, Redis and Postgress Database Administration.

  • Design and implement complex database solution using Mongo, Redis and Postgress database technology.

  • Develop and maintain database architecture and standards for our organization, including implementing best practices for data management, data governance and data security.

  • Collaborate with development teams to ensure that the database is optimized for performance and implement sharding, partitioning, and caching.

  • Achieves organizational goals by defining, integrating, and upgrading a comprehensive architecture to support databases and database platforms.

  • Performance tuning and maintaining database by determining structural requirements and developing and installing solutions.

  • Ensures security of all information and computer systems and digital data.

  • Ensures adherence to government regulations and guidelines for technological systems and safeguarding of data.

  • Recommends upgrades and systems and sub-systems

  • Troubleshoots and finds solutions for database issues as they arise.

  • Achieves e-commerce information architecture operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production and quality standards, resolving problems, identifying trends, determining system improvements, and implementing change.

  • Studies organizational mission, goals, and business drivers, and confers with senior management to understand information requirements.

  • Determines database platform architecture, technology, and tools.

  • Experience in backup and recovery solutions on Mongo, Redis and Postgres.

Who You Are

  • Bachelor’s or master’s Degree

  • At least 12 years’ experience in database technology.

  • Strong knowledge and experience in MongoDB, Redis, and Postgress.

  • Experience in data backup, recovery, and security strategies.

  • Strong analytical and problem-solving skills.

  • Project management and technical Governance.

  • Low-Level Document which covers runbook of database deployment.

  • Review the design with key stakeholders, if required.

  • Provide and Review Prerequisites for Database cluster installation on OS level.

  • Install MongoDB, Redis and PostgreSQL cluster as per provided configurations.

  • Run customized configuration scripts (if any) provided by Customer.

  • Setup Backup policy for the installed database cluster.

  • Set up Monitoring as per customer requirements.

  • Setup Database roles and access as per Customer requirements

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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