Description

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?

The Messaging and Streams Team ADC (MAST ADC) team is looking for Senior AWS Dedicated Cloud Engineer to support our services This position will be joining an established engineering team.

We are looking for a technical expert who shares our passion to change the way our customers operate. MAST ADC team builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), and Simple Notification Service (SNS).

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Government. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at service diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.

Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) products and services.

Upon joining the MAST team, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in AWS today with new live-streaming videos added every week.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

Key job responsibilities

This position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having professionals who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.

We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. This professional should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.

A day in the life

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.

About the team

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA

Basic Qualifications

• Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner), or Associate's degree

• 5+ years of systems administration experience (Linux/Windows).

• Experience working with scripting languages.

• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.

• Current, active US Government Security Clearance of Top Secret or above

Preferred Qualifications

• 5+ years experience with cloud computing technologies.

• 5+ years of networking experience.

• 5+ years of experience with support procedures and methodologies for production computing environments.

• Experience automating complex tasks.

• Proficiency with troubleshooting.

• Proficiency with performance and log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.