Caterpillar, Inc. MES Support in Jiangsu, China

MES Support


Asan IT Analyst, you will be mostly responsible for on-site manufacturingapplications / devices support and troubleshooting. You will have theopportunity to work both independently or with a cooperative team onapplication deployment projects that may span multiple infrastructurecomponents or applications.

Duties mayinclude but are not necessarily limited to:

  • Business request and requirements management for new solutions, SAP DRICEF or other change

  • Be responsible for site manufacturing application (Paperless, VMC, Horiba…) support in the manufacturing facilities. To do troubleshooting, configuration change, upgrading for application clients and servers, including off-shift and weekend support;

  • You will coordinate corporate application support team, infrastructure team and vendor to troubleshoot applications, databases (MS SQL Server, Oracle) and Servers (Windows, Linux);

  • You will do the required periodically check on application, hardware, software and related manufacturing devices to ensure the manufacturing applications’ reliability and mitigate any risks which will cause Critical, High and Medium incidents;

  • Support or directly work on problem root cause analysis and permanent solutions;

  • Participate in integrated testing and user acceptance of change of application or infrastructure components;

  • You will work as backup resource to do remote support for remote facilities as needed;

  • Any other assignment;


Thesuccessful candidate should be able to demonstrate the following selectioncriteria:

  • Computer-related or Engineering-related four years College or University Degree;

  • Strong Experience on MES application support

  • knowledge on SAP MM / PP / WM module

  • 3 years of large, multi-tier architecture application support experiences;

  • Understand manufacturing process and can collaborate with manufacturing business partners;

  • knowledge on T-SQL Programming and Oracle Administration;

  • Knowledge on Linux Administration

  • Basic knowledge on IT Infrastructure

  • Strong communication and coordination skills;


The followingcriteria will be beneficial but not required:

  • Knowledgeand experience with one or more of the following business processes:

1. Strongbusiness acumen on Manufacturing;

2. Strongtechnical skills on Oracle or Linux;3. Experience on Digital / Smart Manufacturing;

Job Information Technology

Primary Location China-Jiangsu-Wuxi

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

Req ID: 18000AIK