Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

When you join the Developer Enablement team (DE), you're working with colleagues that are dedicated to helping our engineering community develop and deploy code faster and safer.

This role focuses on developer relations, providing hands-on engineering guidance and support to drive community adoption of the patterns, practices, and tooling that make up Building Software the Amex Way in the India market. In addition, the role will support the ongoing development of the technology learning experience platform, specifically "hands on exercises" for onboarding boot camps that will be used within a sandbox environment.

Leaders in this team, drive large multi-year programs focused on operationalizing the way code is designed and written at American Express. We provide a curated on-boarding learning experience to those joining our engineering teams with a goal of growing confidence.

As the primary contact for your market, you and your team will supervise and provide a strong and credible presence within specific internal communication channels (e.g. Slack) to promote and provide mentorship for engineers.

As the "voice of the engineer", you'll collaborate with teams that provide services and support in order to remove friction and improve product utilization. In addition, you'll support the market leadership team by inspiring growth mindset within the developer community.

"We have fun!" is one of our principles. You'll actively contribute and participate in adoption events and discussions (DevCons, Guild meetings, campus events, etc.)

Minimum Qualifications

Empathy for the challenges of software development and active curiosity about overcoming these challenges through software development, training and solution support.

Excellent oral communications with a passion for listening and helping engineers find solutions for their business needs and opportunities.

Superb networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers.

Ability to give constructive feedback to engineering teams that are service providers, to increase product adoption and remove areas of friction.

Preferred Qualifications

Experience working with large team and mentoring peers and team members.

Phenomenal developer skills (10 years) on one of the popular programming languages (Java, Kotlin, Python, React.js, Node.js).

Knowledge of CICD and Agile practices. Understanding of Jenkins Pipelines or GitHub Actions would be preferred.

Experience advocating for engineers and helping them learn and use new technology.

Experience in monitoring and resolving queries raised via slack and/or other channels.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Karnataka-Bengaluru Urban

Schedule Full-time

Req ID: 24004474