About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Senior Account Manager actively collaborates with the larger team on brand experience activities for one or more accounts. Manages overall client experience with a deep understanding of the client’s business objectives. Responsible for mid-range account work as assigned.

This position will support our EMEA Creative and Production teams. It is eligible to work a hybrid schedule, generally requiring work in-office one day a week (typically Wednesdays) at our London location.

Essential Duties & Responsibilities

• Manage multiple accounts with a focus on establishing long standing relationships and organic growth amongst clients.

• Manges the delivery and quality control of client events.

• Takes briefs and leads the agency response in collaboration with our creative, finance and production teams.

• Arranges client meetings and build relationships.

• Develops good working relationships with clients and stakeholders.

• Identifies potential obstacles and works with senior team to ensure back-up plans and resolutions are in place.

• Works with leadership to identify resources (roles & responsibilities) needed and works with key partners i.e. external suppliers.

• Successfully engages across Freeman enterprise.

• Leads RFP opportunities in assigned accounts.

• Maintains and enhances all organizational process, i.e. pipeline reports.

• Focuses on KPI and targets for client delivery and growth.

• Responsible for quality control and highest possible output for all deliverables from all departments.

• Collaborates with larger team on specific assignments and tasks as directed.

• Manages specific project tracking and pipeline reports.

Education & Experience

• Event Agency experience preferred.

• Financial and reporting acumen required.

• Excellent Microsoft Office skills; Excel, Word, and PowerPoint.

• Excellent organizational skills.

• Strong project management skills.

• Ability to multitask priorities.

• Ability to operate in a fast paced environment.

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

#LI-Hybrid