This role is a dynamic role in Brand Strategy and Insights (BSI) where you will support Vanguard’s retail business by developing, planning, and conducting market research to address business opportunities, challenges, and questions. You will expand and triangulate research findings with market-related information from internal and external sources, monitor budgets, engage with stakeholders throughout the research process and support a culture of achievement and accountability.

In this role you'll;

• Consult with marketing and business stakeholders to identify business objectives and determine research methods to answer business questions. Being a consultant requires you to build networks and balance multiple stakeholders.

• Conduct research and/or partner with external vendors using qualitative and quantitative methods to fulfill the research objectives. This includes interpreting marketing trends, integrating primary and secondary research, developing research findings and reporting findings to leaders after ensuring that recommendations are actionable and aligned with business priorities.

• Be adept at successfully managing the operational components of your research projects including managing project timelines, scope, budgets and deliverables. You develop communication plans covering each stage of the research, develop research materials, and secure approval from internal partners, as necessary. To achieve results, you find ways to improve workflow at the project level and use milestones to track and manage progress.

• Be encouraged, and supported in building expertise as part of an ongoing process of growing and applying your skill set. This includes seeking out new ideas and capabilities that can benefit the business and adapting your skills to changing business needs.

What it takes:

• Five years related work experience.

• Undergraduate degree or equivalent combination of training and experience.

• Expertise in designing questionnaires, discussion guides and other materials to gather insights.

• Adept at analysis and reporting with emphasis on storytelling with data

• The ability to understand and appropriately apply market research techniques to solve business problems.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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