Description

We are offering a short-term contract employment opportunity for a skilled Administrative Assistant in Mesa, Arizona. This role is within the telecom provider industry, primarily focusing on customer service and supervision. As an Administrative Assistant, you will be expected to handle customer requests via email, maintain professionalism under all circumstances, and solve difficult problems with effective solutions.

Responsibilities:

• Respond to and complete customer requests via email in a timely manner.

• Utilize strong skills in customer support to effectively overcome obstacles.

• Maintain composure and demonstrate professionalism under strenuous circumstances.

• Exhibit reliability and consistent performance.

• Use rigorous logic and methods to solve difficult problems with effective solutions.

• Provide excellent customer service, ensuring customer satisfaction.

• Supervise and manage the workflow within the workstation.

• Support other team members and departments as required.

• Maintain a high level of knowledge of company products, services, and procedures.

• Ensure compliance with all company policies and procedures.

Requirements • Proven experience in an administrative assistant role

• Proficiency in customer service and support

• Ability to supervise staff effectively

• Knowledge of workstation support and maintenance

• Familiarity with various administrative methods and procedures

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office Suite and other relevant software

• Strong organizational and time management skills

• Ability to multitask and prioritize tasks effectively

• High level of attention to detail and accuracy

• Ability to handle sensitive information with discretion

• High school diploma or equivalent; higher education or certifications a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .