JOB REQUIREMENTS: Our Story: Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we\'ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It\'s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs. As a member of the team, you can expect to: Make a difference through your work You\'ll be proud to tell your family and friends about what you do. Gain significant career experience only obtained within a fast-growing organization Entry-level roles through executive leadership. Feel fulfilled and have fun We work hard but make the time to build meaningful relationships and celebrate the wins. The Role: The Implementation Specialist will play a pivotal role in the set-up of CPI\'s subscription-based training projects. This position will focus on project management and customer support, with the purpose of this role setting up and beginning the operationalization of training with customers ranging from individual schools to large super-districts, and educational service organizations.. What You Get To Do Everyday: Act as primary point of contact for customers throughout the implementation of subscription-based training programs. Collect and manage logistics and contact information. Communicate and follow up with customers regarding required or recommended training and provide them with access to program materials. Conduct implementation meetings and demos of program resources. Complete data entry and report generation. Serve as the liaison between Sales team, Training team, and customer. Assist with data collection and analytics. Perform other position-related duties as assigned. You Need to Have: Associate\'s degree or equivalent work experience Experience working in implementation, project management or a similar role Experience working with Client Relationship Management (CRM) software Experience working with Microsoft Suite products (Word, Excel, PowerPoint) Detail-oriented and highly organized with the ability to manage multiple tasks and deadlines effectively Strong professional communication and presentation skills Innovative thinking and problem-solving Strong analytical and problem-solving skills with the ability... For full info follow application link. Crisis Prevention Institute is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1FAF8712464644D1