Site Reliability Engineering Manager, Apple Services Engineering

New York City,New York,United States

Software and Services

From our roots revolutionizing the music industry, Apple Services have grown to encompass not only music, but also TV, movies, the iOS App Store, the Mac App Store, audiobooks, e-books, and more. All of this content requires a reliable, world-class, large-scale, automated content ingestion system and digital asset repository, in order to be efficiently delivered from content providers and prepared for distribution to customers.

Key Qualifications

• Track record of building and managing high-performance SRE teams

• Experience with distributed systems in a production operations environment

• Experience applying software engineering to solve large scale operational problems (Java and Golang preferred)

• Experience building and managing mission critical systems on top of modern cloud services

• Deep systems and infrastructure knowledge

• Track record of improving service reliability and efficiency whilst lowering operational cost

• Experience with SRE goals, processes and culture

• Strong communication skills and ability to work effectively across multiple business and technical teams

• Demonstrated ability to deliver results on time with high quality

Description

You will build and run the services that ingest and process content destined for all the Apple Service offerings around the world. You’ll ensure media and applications consumed by millions of customers a day are processed quickly, reliably and efficiently! YOUR RESPONSIBILITIES WILL INCLUDE - Building software and systems to manage infrastructure and applications through automation - Partnering closely with development teams to design, build, deploy, support and monitor new and existing services - Measurement and optimization of system performance and availability - Capacity planning and management - Exploring and evaluating new technologies and solutions to push our capabilities forward

Education & Experience

BS/MS in Computer Science or Equivalent

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $183,400.00 and $316,900.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .