Job Description

Work arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to Markham Elevation Centre or Oshawa Elevation Centre three times per week, at minimum.

The Role

Software-defined vehicles represent a new paradigm for automakers and consumers, fueled by technological advancements and an escalating demand for transportation solutions that are not only intelligent but also safer and more environmentally sustainable. At the core of this transformative shift, lies vehicle data – the driving force behind safety, security, commerce, entertainment, energy, and the creation of a seamless user experience.

The creation and adoption of sophisticated data-driven software solutions promises to be a catalyst for heightened efficiency, lowered costs, improved safety, better decision-making, and increased customer satisfaction. At General Motors, we have embarked on an ambitious journey to pioneer next-generation data solutions to support all our business units.

To fulfill our mission, we are actively expanding our teams in Silicon Valley, Detroit, Toronto, and Atlanta. We seek individuals who can blend a passion for technology and sustainability with curiosity, rigorous thinking and a strong customer centric approach. This is an exciting opportunity to have a far-reaching impact on the business, our customers, our communities, and the world. We invite you to join us on this exciting journey toward a better future.

We are looking for a focused and hands-on people leader with a passion for reliable systems to take extreme ownership of the production operations of our vehicle data systems. As the SRE lead, you will establish reliability requirements to support a scalable, resilient, and observable ecosystem. You will work alongside engineering leaders to educate, advocate, and ensure we are delivering a quality and reliable product from the vehicle to our customers in the cloud. You will build and lead a global team that will monitor, respond, mitigate, and drive resolution for incidents that arise in production.

What You’ll Do:

• Build and lead a global team of site reliability engineers responsible for system reliability, capacity planning, system monitoring, and incident response.

• Work with product and engineering teams to set the strategy for right-sizing reliability.

• Implement best practices for system performance, fault tolerance, and disaster recovery.

• Ensure the reliability, availability, and scalability of vehicle data systems.

• Analyze system capacity requirements, plan for future growth, and optimize resource utilization to ensure efficient operation.

• Establish robust monitoring and alerting mechanisms for early detection of issues.

• Lead incident response efforts during system outages or performance degradation.

• Conduct post-incident reviews and implement improvements.

• Foster a collaborative and innovative team culture, encouraging continuous learning and growth.

Additional Job Description

Your Skills & Abilities (Required Qualifications) ​

• BS/MS/PhD in Computer Science/Engineering preferred

• 12+ years of experience in SRE, DevOps, or related roles, with a focus on cloud-based infrastructure (Azure, AWS, or GCP only) and automation

• 5+ years of experience in managing largeteams of engineers

• Established SRE as a practice within an organization

• Experience leading a global team with 24x7x365 operations

• Experience with cloud security andregulatorycompliance

• Experience managing globally deployed applications

• Experience with managing enterprise level cloud infrastructure budgets 

• Experience scaling native cloud infrastructure at an enterprise level

• Experience hiring top talent, building diverse and inclusive teams, foster a culture of healthy work environment that is both supportive and challenging

• A genuine enjoyment of learning about how things work, with the ability to ask engineers good questions about architecture and product decisions

• Ability to work well cross-functionally, and navigate through ambiguity 

• Ability to think rigorously and make hard decisions and tradeoffs

• Extreme customer focus, committed to investing in partnerships withother engineering teams to establish empathy and understand their use-cases

• Willingness and ability to travel to US based on job requirements

Benefits Overview

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;

• Healthcare, dental, and vision benefits;

• Life insurance plans to cover you and your family;

• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;

• GM Vehicle Purchase Plan for you, your family and friends.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.