Position Title: Refugee Health Advocate

FLSA Classification: Non-exempt

Full or part-time status: Full-Time

Department: Migration and Refugee Services

Reports to: Health Services Supervisor

Tier #: 3

Date written or last revised: May 2024

Primary Function of Position:

As a vital member of our Health Services team, you will play a crucial role in ensuring seamless care coordination, efficient scheduling, and effective medical interpretation for our clients. Your responsibilities will extend beyond the office, as you'll spend up to 50% of your time directly engaging with clients and collaborating with community partners-especially health services providers. Additionally, your expertise in interpretation will be leveraged across various programs, including Job Development, Case Management, Youth Services, and Refugee Foster Care.

Major Position Responsibilities

1. Health Screening Coordination: Collaborate with the Heath Screening Coordinator to ensure completion of health screenings, establish care, and referral appointments.
2. Client Assistance: Interpretation, transportation, and support for Health Screening and follow-up care.
3. Immunization Tracking: Monitor client immunizations and schedules.
4. Mental Health Support: Assist in the coordination of mental health appointments, assessments, and education.
5. Ongoing Medical Care: Assist in managing clients' ongoing medical care.
6. Scheduling Coordination: Prevent conflicts and no-shows by aligning calendars and stakeholders.
7. Documentation Management: Complete necessary forms and case notes.
8. Staff Meetings: Regularly attend scheduled team meetings.
9. Perform other duties as assigned.

Work Environment

1. This position is in a professional office environment using standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
2. Work includes transporting clients to and from appointments in the community using agency vehicles and public transportation.

Physical Demands

1. Work requires sitting and standing for long periods, walking moderate distances, and driving.
2. This role includes driving locally to teach health promotion curriculum and to support other health service activities.

Skills, Knowledge, and Abilities

1. Collaboration and Independence: Works effectively both with others and independently, ensuring safety and appropriateness.
2. Problem-Solving Skills: Demonstrates the ability to solve problems and prevent issues.
3. Empathy and Sensitivity: Understands and responds to the needs of clients, families, visitors, co-workers, and volunteers.
4. Efficiency: Consistently completes work assignments in a timely manner.
5. English Communication: Proficient in oral and written English communication.
6. Confidentiality: Maintains strict confidentiality regarding clients.
7. Computer Proficiency: Experienced with Microsoft Office 365.
8. Personal Qualities: Demonstrates openness, respect, compassion, and graciousness in assisting clients during challenging situations.

Education, Training, and Experience

1. Bachelor's degree from an accredited institution or equivalent experience.
2. Familiar with and supportive of the mission of Catholic Community Services of Utah and the vision of the Catholic Church articulated by the diocesan bishop.
3. Experience with multicultural and refugee community

Background Screening Requirement

1. Must be able to pass a national BCI/FBI background check.

Licenses, Certifications, and Credentials

1. Current Utah driver's license, proof of auto insurance with minimum policy liability limits of $50,000 per person and $100,000 per incident, 21 years of age or older, a clean driving record, and ability to meet CCS vehicle safety requirements.

Position status and expected schedule

1. This position is full-time (40 hours per week) and non-exempt.
2. Mon ay through Friday from 8:30 am - 5:00 pm. Earlier start times and later end times may be required based on client appointments.

DISCLAIMER STATEMENT: This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. The employer reserves the right to change or assign other duties to this position with or without notice.

CCS is an equal-opportunity employer.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/3349454-447043