Everyone says they want to change the world. We’re looking for people who actually will.

Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. Please visit www.adflegal.org/about-us/careers to view our Statement of Faith and Doctrinal Distinctives.

Legal Intake Coordinator

Alliance Defending Freedom is looking for a highly professional Legal Intake Coordinator to join us in our Scottsdale, AZ office. As the Legal Intake Coordinator, you are a vital part of the U.S. Legal Advocacy team. In this role, you will report to the Legal Intake Manager and are responsible for processing incoming legal inquiries. Such a task requires the ability to discern if a situation falls within our mission and, if so, which area. You must also be able to interview a contact to develop a summary, collect relevant documentation, determine the level of assistance needed, and finally, either review the matter with our attorneys or decline assistance.

Your Essential Responsibilities:

In this position, you will:

• Create and maintain electronic database files for Legal Intake contacts

• Receive inbound and make outbound legal intake calls/emails (i.e., requests for legal advice/assistance or general legal questions)

• Respond promptly to all Legal Intake inquiries

• Perform factual development of legal inquiry

• Document all communications with potential clients

• Assess whether a request for assistance is within the scope of requests that an ADF attorney must review

• If the request is in scope, collect relevant documents

• Summarize relevant legal facts for attorney review of a legal inquiry

• Review legal intake matters with attorneys

• Act as the liaison between legal intake contact and attorney

• Decline legal advice or assistance if the request is out of scope or as directed by attorney

• Prepare conflict checks for attorney review

• Refer matters to Allied Attorneys

Other Responsibilities (Non-Essential):

• You will be asked to perform related duties or special projects as assigned.

Skills you need to succeed:

Knowledge of:

• Legal terms and basic legal research (preferred but not required).

Demonstrated proficiency in:

• Willingness to learn

• Working as a part of a team with excellent interpersonal skills

• Verbal and written communication skills

• Maintaining the process

• Administrative skills

• Attention to detail

• Discernment and decision-making skills

• Microsoft Office and familiarity with electronic databases

• Thriving in a semi-regular, fast-paced environment due to occasional urgent matters that require immediate attention

Ability to:

• Learn and apply software applications

• Initiate, work, and motivate within a team or independently

• Listen, process what is heard, and apply analytical thinking to what approach(es) to take

• Professionally handle and maintain confidentiality of all communications

• Discuss and deal with sensitive topics with maturity

• Remain personally detached and objective yet empathetic

• Re-prioritize tasks with regular interruptions

• Sit in a shared office with other team members

• Take control of the conversation to effectively assess the relevant facts

• Occasionally work overtime when necessary and approved (rare)

Education and/or experience:

• High School Diploma

• Extensive experience interacting with the public, especially over the telephone

• Prior work experience

ARE YOU LOOKING FOR AN ORGANIZATION WITH A COMPETITIVE

COMPENSATION AND BENEFITS PACKAGE, TOO?

We have it! Alliance Defending Freedom offers team members a competitive compensation and benefits package that includes major medical insurance, dental care, medical and dependent care reimbursement, paid disability, long-term care insurance, and life insurance. We also offer a 401(k) plan with a generous company match. Work and life balance is important to the well-being of our team members. You will receive paid time off (PTO) that starts accruing from your hire date and 11 paid holidays per year.