Description

Amazon strives to be Earth's most customer-centric company where people can find and discover anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. At Amazon Global Selling Taiwan, we're dedicated to empowering businesses of all sizes to achieve success globally. We're committed to providing businesses with the tools and resources they need to expand their reach and connect with customers around the world.

We are looking for a dynamic and analytical individual to support Account Management to drive Taiwan-based sellers’ business development in Amazon marketplaces. The Account Management Intern will work with the Existing Seller Management (ESM) team to identify growth opportunities, monitor business performance, and work with Sellers to deliver the best e-commerce experience for customers on Amazon. You will also own data analysis tasks to support business reporting needs for existing seller management.

We are seeking a full-time intern who can commit to working 40 hours per week. The ideal candidate should possess strong skills in data analysis and have a passion for transforming numbers into actionable insights. A self-starter who is proactive in utilizing self-service learning tools, while also knowing when to seek guidance, would excel in this role. Working collaboratively with the Account Management team, you will help develop scalable solutions that drive key seller success inputs. Being passionate about Ecommerce is a must. Interested in cross border trade empowers you to be part of Earth's most customer-centric company and contributes to TW sellers’ continuous development on Amazon.com.

Key job responsibilities

• Generate reports using SQL and other programming techniques and deliver analytical reports with advanced Excel skills

• Develop a deep understanding of Amazon programs and work with the ESM team to drive feature adoption for the best customer experience

• Collaborate with the AM team to ensure the success of key projects/initiatives

• Study mass communication tools and platforms to optimize seller interaction experience

• Exhibit strong competencies in dive deep, invent and simplify, and learn and be curious

We are open to hiring candidates to work out of one of the following locations:

Taipei, TPE, TWN | Taipei, TWN

Basic Qualifications

• Currently enrolling in a Bachelor’s degree or higher degree program or have graduated less than one year

• Proficiency in SQL and Advanced Excel (Array and Statistical formulas)

• Language skills – ability to communicate (written and spoken) in Mandarin Chinese and English

• Strong analytical skills – has ability to ask right questions, analyze data, draws conclusion by making appropriate assumptions.

• Ability to present information professionally and concisely with supporting data

• Ability to prioritize and manage multiple projects and responsibilities

Preferred Qualifications

• Major in Finance, Economics, Information Management, Statistics, Business, or related fields

• Experience in E-Commerce, and/or Business Analytics

• Previous experience in Consultant and/or Account Management roles

• Understanding of mass communication and Customer Relationship Management (CRM) tools including but not limited to Line, FB, Salesforce, etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request an interpreter or any support on-site, please inform our team.