Job/Position DescriptionWould you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on peopleand#146;s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.The Staff Services Officer IV reports to the State Hospital Superintendent and performs highly complex work designed to enhance staff competency, job satisfaction and an inclusive and positive workplace culture to improve retention and succession planning. This person should be outgoing and optimistic, participating in job fairs/hiring events and community activities as a hospital ambassador. Assists with job interviews when needed. Coordinates and collaborates with local supervisors, Competency and Training Development (CTD) staff and State Hospitals Central Administration leadership to design and implement a robust onboarding and competency development process for all newly hired staff at the State Hospitals as a supplement to the standardized new employee orientation (NEO) process, with a focus on Psychiatric Nursing Assistants (PNAs). Ensures the employee onboarding process is welcoming, thorough, consistent and incorporates the State Hospital and HHSC mission and vision. Ensures all newly hired staff are familiar with the complete operation of the hospital, layout of the physical location, and are provided an introduction of key leadership within the hospital. Develops professional working relationships with newly hired staff in order to foster their sense of belonging and connectedness. Conducts and/or oversees a competency-based on-the-job training (OJT) program for staff, with an emphasis on PNAs. Coordinates and collaborates with designated staff members to conduct surveys related to employee satisfaction of new hire training, OJT, supervisor engagement, and other aspects of the facility onboarding process. Evaluates the effectiveness of learning and PNA competency by testing/demonstrating skills and/or knowledge of PNAs, answering questions, addressing concerns about the job, and inviting feedback on the learning methods used during OJT to improve the programand#146;s effectiveness. Compiles and completes required documentation to establish progress reports for current PNAs in OJT and within first twelve months of employment. Works with State Hospital leadership to improve overall satisfaction and retention of all staff. Provides recommendations to State Hospital leadership based upon survey results and interactions with staff. Builds employee networks and engagement committees. Serves on assigned committees and attends management team meetings. Work hours are normally day or evening shifts with variable responsibility for night shift activities, depending upon the training and coaching needs of staff. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agencyand#146;s obligations for disaster response and/or recovery or Co https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=589690 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.