BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and external Peerless Industrial Group customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly in a sedentary role a need to communicate with others through listening, talking and writing. The employee is frequently required to walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.